Terms of Service

1. Definitions

In these Terms, unless the context requires otherwise:

• "Platform" or "Conti": the UsaConti / Conti software and its web interfaces, APIs, integrations, and related features.
• "Account": the individual access profile tied to an authenticated user (email, credentials, and preferences).
• "Organization" or "Tenant": a business or accounting firm's workspace within the Platform, with its own data, branches, roles, and invited users.
• "User" or "Account holder": the natural person who creates or uses an Account; must be 18+ and have legal capacity.
• "Accountant": a user in the professional segment with a multi-client portfolio, standalone tools, public landing, or marketplace, per plan.
• "Entrepreneur": a user in the business segment for their own organization (POS, inventory, books, virtual store, or other modules per plan).
• "Customer Data": commercial, accounting, tax, inventory, HR, or other information you or your organization upload to the Platform.
• "Service": cloud access, maintenance, reasonable support, and updates that Type Two Agency LLC makes available per your plan.
• "Type Two" or "we": Type Two Agency LLC, contractual provider of the Service.

2. Service provider, ownership, and commercial identity

The Platform is developed, operated, and commercialized as a cloud service by Type Two Agency LLC ("Type Two", "we"), a company organized under the laws of the State of Washington, United States.

The Conti and UsaConti brands identify the software product offered to the public. The service is provided from the United States; contracts, usage licenses, payments, and primary protection of source code are governed by applicable Washington State and U.S. law unless we agree otherwise in writing.

"Inary Systems" (or equivalent spelling, e.g. Inary System) is a trade name or project in formation associated with commercial activity in Venezuela. As of the date of these Terms it is not an incorporated Venezuelan legal entity and is not the cloud service provider. Any future incorporation will be announced in writing if it affects these Terms.

3. Copyright, source code, and Venezuela registration

Source code, architecture, software licenses, technical documentation, and international exploitation rights in the product belong to Type Two Agency LLC, which reserves all rights not expressly granted. The laws of the State of Washington, United States govern interpretation and protection of those rights, including limitation of liability and use restrictions in these Terms.

In Venezuela, the work titled "Conti" is in process or registered for copyright with Servicio Autónomo de Propiedad Intelectual (SAPI) de Venezuela, with Juan Andrés Marcano Benítez as the depositing author, per internal project documentation (repository / SAPI file). That registration protects authorship and the application name under Venezuelan law; it does not make Inary Systems the service operator or transfer code ownership to third parties.

The Venezuelan work registration and the international software license are complementary: you receive a usage license from Type Two Agency LLC; no ownership of the code transfers to you unless agreed in writing.

• You may not copy, resell, sublicense, or redistribute the code or substantial Platform components.
• You may not register trademarks, domain names, or distinctive signs likely to cause confusion with Conti / UsaConti without authorization.
• Business data you enter is yours; product code and licenses remain with Type Two Agency LLC.

4. Nature and scope of the service

The Platform provides management tools for entrepreneurs and accountants, including, depending on plan and configuration, internal point of sale, inventory, books, cash flow, support reports, virtual store, digital menu, kitchen display, accountant hub, profile marketplace, and credit-based professional tools.

The current scope targets natural persons and small businesses (Entrepreneur segment) and accounting professionals with multi-client portfolios (Accountant segment). Features for corporations, large enterprises, or official homologated fiscal invoicing may be added in the future and will be announced separately if so.

Platform features may change, roll out in phases, require paid add-ons, or be in trial. We strive to keep the Service available but do not guarantee uninterrupted availability or contractual uptime levels with service credits.

5. Fiscal disclaimer, Venezuelan regulation, and indicative calculations

In Venezuela, Providencia Administrativa SNAT/2024/000121, published in Gaceta Oficial de la República Bolivariana de Venezuela N° 43.032 (19 de diciembre de 2024), sets conditions for invoicing system providers and homologation before Servicio Nacional Integrado de Administración Aduanera y Tributaria (SENIAT). That regulation requires, among other things, technical and control conditions that the current Entrepreneur version of the Platform does not represent or replace.

The Platform may display or calculate concepts related to Venezuelan tax and labor obligations (e.g. VAT, ISLR, IGTF, withholdings, parafiscal contributions, payroll, or LOTTT). Unless we expressly state otherwise in writing, such results are simulations or internal aids, not official opinions or filings.

You expressly acknowledge and agree that:

• The Platform is NOT homologated or authorized by SENIAT as an official fiscal invoicing system in the commercial version in effect when these Terms were published.
• The Platform does NOT replace, substitute, or equate to a homologated invoicing system required by Venezuelan regulation where applicable to your activity.
• Receipts, tickets, quotes, exports, reports, or documents generated on the Platform are internal administrative or accounting aids unless we expressly state a specific homologation in writing.
• Calculations for VAT, ISLR, IGTF, withholdings, parafiscal contributions, payroll, social benefits (LOTTT), or other taxes or contributions are indicative and may not reflect the latest regulation, exemptions, special rates, or criteria from SENIAT, IVSS, MINTRA, or other authorities.
• You alone are responsible for complying with tax, labor, commercial, and customs obligations in Venezuela and any jurisdiction where you operate.
• You must consult your accountant or tax advisor before using reports, calculations, books, or exports as the basis for filings, withholdings, payroll, or documents required by SENIAT or other authorities.
• If applicable law requires a homologated system, you must contract and implement the authorized system; the Entrepreneur plan does not satisfy that requirement by itself.

This clause is not legal or tax advice. Venezuelan regulation may change; staying informed is your responsibility.

6. User segments

• Entrepreneur: management of your own organization (internal POS, inventory, books, virtual store, or other modules per plan). You are responsible for data accuracy and for not presenting Platform documents as homologated fiscal invoices.
• Accountant: multi-client portfolio, standalone tools, public landing, directory, and marketplace. You are responsible for your professional relationship with each client, obtaining necessary data-processing authorizations, and not presenting Platform tools as official tax opinions.
• Guests and collaborative roles: operate under permissions granted by the organization owner, who is responsible for lawful use.

7. Registration, account, personal use, and closure

You must provide accurate, complete, and up-to-date information. You are responsible for credential confidentiality and all activity under your account.

One account belongs to one natural person. Sharing login credentials among multiple people or allowing third parties to use your account as a shared login is prohibited. For teams, invite each collaborator with their own account and appropriate roles.

Report unauthorized access or suspected compromise immediately to [email protected].

We may suspend or close accounts for fraud, Terms violations, non-payment, tool abuse, improper credential sharing, or risk to the Platform or third parties.

Before requesting closure of your account or organization, we recommend exporting Customer Data using available export features (e.g. Conti sheets, CSV, accounting reports). We may offer expanded storage such as Conti Drive in the future; until then, use dashboard exports before final deletion.

8. Plans, add-ons, and payments

Published prices (e.g. Entrepreneur plan, accountant portfolio, virtual store, landing, credits) may change with reasonable notice. Local taxes in your jurisdiction are your responsibility.

Payments may be processed via Stripe (incl. USDT/crypto), bank transfer in bolívares, or other enabled methods. Subscriptions follow the contracted period and renewal policies shown at checkout or in the dashboard.

Bolívar amounts for bank transfer or mobile payment are calculated from the USD reference price and the rate shown on the Platform (e.g. BCV), with any markup indicated at checkout when applicable. Crypto/Stripe pricing is shown in USD.

If you pay from Venezuela in foreign currency or through transactions subject to the Large Financial Transaction Tax (IGTF), you are responsible for determining whether IGTF or other local levies apply to your payment method and for meeting those obligations. Type Two subscription prices do not include IGTF unless expressly stated at checkout.

Unless mandatory law provides otherwise, there are no refunds for subscription or digital add-on periods already started.

9. Technical security

We apply reasonable measures appropriate for a growing SaaS. Below is what the Platform uses today, without claiming certifications we have not obtained:

• Database and authentication: Supabase (PostgreSQL) with managed authentication, row-level security (RLS) policies per organization, and application-level access controls.
• Hosting: web application deployed on Vercel (United States / global edge network); communications encrypted with TLS/HTTPS in transit.
• Encryption at rest: where provided by Supabase infrastructure and our vendors; we do not store full card numbers (Stripe or other processors handle payments).
• Backups: periodic backups managed by database infrastructure; these do not replace your own periodic exports of Customer Data.
• Logging and monitoring: reasonable technical and security logs for operations, support, and abuse detection.
• Incidents: report suspicious access or vulnerabilities to [email protected].

No system is 100% secure. Use strong passwords, follow good practices in your organization, and do not share credentials.

10. Artificial intelligence and professional tools

• Conti Agent and similar features produce automated responses for informational and productivity purposes.
• They do not constitute legal, accounting, tax, or financial professional advice.
• You must verify all output before using it in filings, opinions, expert reports, or communications with clients or authorities.

11. Marketplace, virtual store, showcase, and public profiles

Public features (/contadores, /c/{slug}, /tienda/{org}, /menu/{org}/{branch}, contact or intake forms) depend on configuration published by the user under their own account and organization. Type Two Agency LLC provides technology infrastructure; it does not act as seller, regulated marketplace, payment institution, bank, fund custodian, or financial intermediary in transactions between merchants, accountants, and their clients or end consumers.

To the extent permitted by Washington State, United States law, and applicable rules governing the direct relationship between a merchant and its customer in Venezuela (including, for informational purposes, the Organic Law on Consumer Protection and the Organic Law on Personal Data Protection — LOPDP), you acknowledge that:

• The merchant, entrepreneur, or accountant who publishes a catalog, showcase, store, menu, landing page, or profile is solely responsible to their customers for products, services, prices, advertising, delivery, warranties, returns, consumer protection, intellectual property of what they offer, and taxes (VAT, ISLR, IGTF, or others) arising from their sales.
• UsaConti / Conti does not guarantee the quality, legality, accuracy, availability, or regulatory compliance of third-party content or of operations they perform on or off the Platform.
• The virtual store and showcase facilitate catalog, orders, contact (e.g. WhatsApp), and, if the merchant enables it, display of the merchant's payment details and upload of payment proofs by the buyer. UsaConti does not process, receive, custody, or settle end-consumer payments; collections in bolívares, foreign currency, bank transfers, or mobile payment agreed between merchant and buyer are unrelated to Type Two.
• Payment proofs uploaded by a buyer are stored for the merchant to review in their dashboard; they do not constitute payment confirmation by UsaConti nor create obligation for Type Two toward the buyer or merchant.
• Subscription payments, add-ons, accountant wallet, or Platform services you pay to Type Two Agency LLC are independent and unrelated to collections you configure toward your own clients in store, showcase, or public profile.
• You are responsible for not using the Platform for unlawful activity, fraud, impersonation, sale of prohibited goods, money laundering, phishing, spam, or any use that harms third parties or the service's reputation.
• We reserve the right to investigate reports of misuse, request clarifications, limit public features, suspend or close accounts or organizations, and retain technical records needed to enforce these Terms, without prejudice to cooperating with authorities only when a valid legal obligation in the U.S. or a duly founded competent order exists (we do not voluntarily or informally disclose data to Venezuelan or foreign authorities).
• Washington State law governs the contractual relationship between you and Type Two Agency LLC; this does not exempt your commercial, tax, or consumer obligations in Venezuela or any jurisdiction where you operate or sell.

This clause is not legal advice. Venezuelan and international rules may change; consult a lawyer for your commercial activity.

12. User license

Subject to these Terms and applicable payment, Type Two Agency LLC grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform per your plan. Code ownership and product licenses remain with Type Two Agency LLC, as stated in section 3.

You may not decompile, bypass access controls, or use the Platform to build a competing product derived from our code.

You retain ownership of business data you enter; you grant us a license to host, process, and back it up solely to provide the service.

13. Privacy

Personal data processing is described in our Privacy Policy, incorporated by reference into these Terms.

14. Data retention, fiscal obligations, and account closure

In Venezuela, tax regulation and practice before Servicio Nacional Integrado de Administración Aduanera y Tributaria (SENIAT) require keeping books, accounting records, vouchers, and supporting fiscal documentation for at least 5 (five) years, counted per the deadlines that apply to each obligation. In homologated fiscal system or documentation contexts, applicable rules and reference materials may require retention for up to 10 (ten) years. The Platform is not SENIAT-homologated; these periods describe general taxpayer obligations and limits under which Conti, as service operator, may be required to retain information that reflects or supports those records.

While your account or organization is active, we retain Customer Data to provide the Service, backups, support, security, and contractual compliance.

After cancellation of your subscription or closure of your account or organization, Conti may and, when applicable law requires, will retain Customer Data (including fiscal, accounting, inventory, payroll, or other records you uploaded) for mandatory legal periods even if you requested closure. In those cases you cannot demand immediate deletion of data we must or may retain by legal mandate, competent authority order, or to defend Type Two's legitimate rights.

During account wind-down, we recommend exporting Customer Data before final closure using dashboard features (e.g. Conti sheets, CSV, reports). We may also offer an operational window of up to 90 (ninety) calendar days to facilitate export or resolve pending incidents while closure completes, provided it does not conflict with a longer legal retention period. You may request export by contacting [email protected].

Once applicable legal retention periods for the relevant data have expired, we will delete or anonymize production data reasonably. Encrypted backup copies may persist for up to 30 (thirty) additional days as a technical purge detail before automatic removal; this does not replace prior legal retention.

• Your obligation as taxpayer or business responsible party: keep fiscal and accounting records under Venezuelan law (minimum 5 years; up to 10 years where fiscal system or documentation rules apply). Conti does not replace your own archive or your duties before SENIAT.
• Conti as service provider: we process and host Customer Data to operate the Platform and, when applicable, retain it for legally required periods even after account closure, as processor or operator as the case may be, without relieving your own obligations.
• Export before closure: you remain responsible for obtaining complete copies needed for management, audits, or compliance; the post-cancellation export window is operational support, not a promise that all data will be deleted when those days elapse.
• Deletion requests (LOPDP or equivalent): we will honor rights to the extent permitted by law; deletion may be deferred or limited when legal retention of fiscal or accounting records applies.

15. Disclaimer of warranties

The Platform is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, fiscal accuracy, or automatic regulatory compliance.

We do not warrant that calculations, reports, or integrations are error-free or updated for legal or rate changes.

16. Limitation of liability

To the maximum extent permitted by law, Type Two Agency LLC is not liable for lost profits, tax fines, SENIAT penalties, data loss, reputational harm, disputes between merchants and end consumers, failure to deliver or collect through virtual store or showcase, or consequences from using the Platform as a substitute for a homologated system or professional advice.

Our aggregate liability for Platform-related claims is limited to the amount you paid us in the twelve (12) months before the event giving rise to the claim, or one hundred U.S. dollars (USD 100), whichever is greater.

17. Indemnification

You agree to indemnify and hold harmless Type Two Agency LLC, its members, employees, and vendors from third-party claims arising from: (a) your breach of these Terms; (b) false or unlawful data you upload; (c) use of the Platform to evade tax obligations; (d) content you publish on public profiles or stores; or (e) sales, collections, products, or services you offer through virtual store, showcase, menu, or public profile, including consumer claims, chargebacks, or authority actions attributable to your business and not to Type Two as a mere software provider.

18. Governing law and jurisdiction

These Terms are governed by the laws of the State of Washington, United States, without regard to conflict-of-law rules.

Unless mandatory law provides otherwise, you accept the jurisdiction of the state and federal courts located in the State of Washington, USA for disputes arising from these Terms or the service.

If you access from Venezuela or another country, you are responsible for local law compliance; the choice of U.S. law does not exempt your local tax obligations.

19. Changes

We may update these Terms by publishing a new version on the Platform and updating the “Last updated” date.

If we introduce material changes (e.g. new liability limits, provider changes, data treatment, or payment terms), we will notify you at least thirty (30) days before they take effect via the email on your account and, when technically feasible, through a prominent in-app notice.

If you do not accept material changes, you may cancel your subscription before they take effect without penalty for that cancellation (except for services already consumed). Continued use after the effective date implies acceptance of the updated Terms.

20. Contact

If anything here is unclear or you wish to exercise a right, write to the appropriate channel:

Type Two Agency LLC · service provider for UsaConti (Conti) · State of Washington, United States.